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        Voice Call Failures from Twilio Phone Numbers to Portugal

        Incident Report for Twilio

        Resolved

        The incident has been resolved and voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal are operating normally.
        Posted Jul 14, 2026 - 06:05 PDT

        Update

        We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available
        Posted Jul 14, 2026 - 05:29 PDT

        Update

        We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 13, 2026 - 21:27 PDT

        Update

        We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 13, 2026 - 17:26 PDT

        Monitoring

        We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 13, 2026 - 15:24 PDT

        Update

        Twilio customers may be experiencing voice call failures from Multiple network subscribers to Twilio phone numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 13, 2026 - 13:37 PDT

        Update

        Twilio customers may be experiencing voice call failures from Multiple network subscribers to Twilio phone numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
        Posted Jul 13, 2026 - 09:36 PDT

        Update

        wilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
        Posted Jul 13, 2026 - 07:35 PDT

        Update

        Twilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 13, 2026 - 06:32 PDT

        Update

        Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 13, 2026 - 06:17 PDT

        Identified

        Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 13, 2026 - 05:17 PDT

        Investigating

        Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 13, 2026 - 05:00 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).