MMS Delivery Reports Delays to Multiple Networks in USA From a Sub-Set of Short Codes

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jan 27, 2023 - 14:14 PST

Update

We are experiencing MMS Delivery Reports Delays to Multiple Networks in USA From a Sub-Set of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 27, 2023 - 13:55 PST

Investigating

Our monitoring systems have detected a potential issue with MMS delivery reports Delays to multiple networks in USA from a sub-set of short code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 27, 2023 - 13:46 PST

This incident affected: PROGRAMMABLE MESSAGING (MMS).