Pricing and Phone Numbers API returning HTTP 500 errors

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jan 03, 2020 - 12:31 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 03, 2020 - 11:16 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 03, 2020 - 09:29 PST

Investigating

Our pricing API is returning an increased rate of HTTP 500 responses. HTTP 500 responses are also occurring when viewing the list of phone numbers or buying a new phone number either via API or via console. Our engineering team is currently working to resolve this issue.

Posted Jan 03, 2020 - 08:38 PST

This incident affected: PHONE NUMBERS.