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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Pricing and Phone Numbers API returning HTTP 500 errors
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Jan 03, 2020 - 12:31 PST
      Update
      We are continuing to work on a fix for this issue.
      Posted Jan 03, 2020 - 11:16 PST
      Identified
      The issue has been identified and a fix is being implemented.
      Posted Jan 03, 2020 - 09:29 PST
      Investigating
      Our pricing API is returning an increased rate of HTTP 500 responses. HTTP 500 responses are also occurring when viewing the list of phone numbers or buying a new phone number either via API or via console. Our engineering team is currently working to resolve this issue.
      Posted Jan 03, 2020 - 08:38 PST
      This incident affected: PHONE NUMBERS.
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