Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Conversations Address Configuration Creation Failing in Prod

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Conversations Email in Flex issues with configuring address configurations for their email addresses. This incident has been resolved.
        Posted Aug 30, 2023 - 01:52 PDT

        Monitoring

        We are observing recovery in Conversations Email in Flex issues with configuring address configurations for their email addresses. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 30, 2023 - 01:29 PDT

        Update

        Conversations Email in Flex customers experiencing issues with configuring address configurations for their email addresses. The team is working on resolving the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 30, 2023 - 01:22 PDT

        Identified

        Conversations Email in Flex customers experiencing issues with configuring address configurations for their email addresses. The team is working on resolving the issue. We will update as soon as we have more information.
        Posted Aug 30, 2023 - 01:15 PDT
        This incident affected: FLEX (Flex Programmable Chat).