SMS Delivery Delays to a Subset of Twilio Australia Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to a subset of Twilio Australia phone numbers. This incident has been resolved.

Posted Aug 22, 2024 - 06:28 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to a subset of Twilio Australia phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 22, 2024 - 04:44 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to a subset of Twilio Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 22, 2024 - 03:51 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).