Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to both Nextel and Vivo in Brazil
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We are seeing recovery on SMS delivery delays for both Vivo and Nextel to Brazil. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
Update
We are seeing recovery on SMS delivery delays for Vivo to Brazil. SMS delivery to Nextel in Brazil is still delayed. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
Identified
We are experiencing SMS delivery delays when sending messages to both Nextel and Vivo in Brazil due to carrier capacity issues in the region. Our engineers will continue to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Investigating
We are experiencing SMS delivery delays when sending messages to both Nextel and Vivo in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
This incident affected: CARRIER NETWORK (SMS, Latin America).