MMS Delivery Delays to AT&T US from a subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AT&T US from a Subset of Shortcodes. This incident has been resolved.

Posted Dec 30, 2020 - 21:46 PST

Update

We are still experiencing MMS delivery delays to AT&T US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 30, 2020 - 16:22 PST

Update

We are still experiencing MMS delivery delays to AT&T US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 30, 2020 - 12:20 PST

Update

We are still experiencing MMS delivery delays to AT&T US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 30, 2020 - 10:23 PST

Investigating

We are experiencing MMS delivery delays to AT&T US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 30, 2020 - 09:23 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).