Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Connectivity Lost on Super SIM Devices
      Incident Report for Twilio
      Resolved
      The issue with Super SIM connectivity has been resolved and services are operating normally at this time.
      Posted May 25, 2023 - 03:01 PDT
      Monitoring
      We have observed that the recent impact was limited to devices connected over AT&T. Currently, we are still monitoring the situation as a very low number of devices may still experience connectivity issues. Our engineering team is actively identifying affected devices and working to restore their connectivity. They are working alongside the affected network provider to resolve the issue as quickly as possible. We will provide another update in 2 hours or sooner as soon as we have more information available.
      Posted May 25, 2023 - 01:09 PDT
      Update
      Beginning at 06:40AM UTC, we observed active data sessions on Super SIM being dropped. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Posted May 25, 2023 - 00:07 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 24, 2023 - 23:51 PDT