Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Some Super SIM customers experiencing connectivity issues
      Incident Report for Twilio
      Resolved
      The connectivity issues have been resolved and Super SIMs are operating normally at this time.
      Posted Sep 26, 2020 - 04:12 PDT
      Update
      We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 26, 2020 - 03:57 PDT
      Monitoring
      We have experienced a drop in Super SIM connectivity at 00:10 am PT of about 15% with one of our partners. We are seeing recovery since 02:15 am PT. We are continuing to monitor for service stability. We will provide another update in 1 hour or sooner once more information becomes available.
      Posted Sep 26, 2020 - 03:18 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Super SIMs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 26, 2020 - 03:02 PDT
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