Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to CTBC Network in Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to CTBC Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to CTBC Network in Brazil. We expect to provide another update in 8 hours or as soon as more information becomes available.
Investigating
During our monitoring period, we have discovered intermittent SMS delivery delays to CTBC Network in Brazil. We are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery to CTBC Network in Brazil for the past 60 minutes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to CTBC Network in Brazil. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).