Increased Email Deferrals and Delays in Deliveries

Incident Report for Twilio

Resolved

Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may have seen an increase in email deferrals or delays email delivery. The issue has been resolved and all impacted services are operating normally.

Posted Oct 02, 2026 - 07:30 PDT