SMS Delivery Failures on Bragg Communications network in Canada over shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures when sending messages to Bragg Communications network in Canada via Canadian shortcodes. This incident has been resolved.

Posted Jul 07, 2020 - 00:30 PDT

Monitoring

We are observing successful SMS when sending messages to Bragg Communications network in Canada via Canadian shortcodes. We will continue to monitor to ensure a full recovery.

Posted Jul 06, 2020 - 22:56 PDT

Investigating

We are experiencing delivery failures when sending messages to Bragg Communications network in Canada via Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 06, 2020 - 22:30 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).