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        Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala

        Incident Report for Twilio

        Resolved

        The incident has been resolved and voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala are operating normally.
        Posted Aug 02, 2026 - 08:24 PDT

        Update

        We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 01, 2026 - 22:51 PDT

        Update

        We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 01, 2026 - 06:51 PDT

        Update

        We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 31, 2026 - 22:40 PDT

        Update

        We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 31, 2026 - 18:40 PDT

        Monitoring

        We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 31, 2026 - 16:39 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 30, 2026 - 16:37 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 29, 2026 - 16:37 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 28, 2026 - 16:36 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 28, 2026 - 00:36 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 27, 2026 - 16:34 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 27, 2026 - 12:34 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 27, 2026 - 10:33 PDT

        Identified

        Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 27, 2026 - 09:33 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 27, 2026 - 01:22 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 26, 2026 - 21:16 PDT

        Update

        Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 26, 2026 - 19:15 PDT

        Investigating

        Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 26, 2026 - 18:15 PDT
        This incident affected: CARRIER NETWORK (Voice, Latin America).