Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Intermittent Delays and Failures in Message Delivery

        Incident Report for Twilio

        Resolved

        Delivery delays and failures have been resolved and message delivery is operating normally at this time.
        Posted Sep 03, 2026 - 17:10 PDT

        Update

        We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 03, 2026 - 16:42 PDT

        Monitoring

        We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 03, 2026 - 16:12 PDT

        Update

        We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 03, 2026 - 15:51 PDT

        Identified

        We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
        Posted Sep 03, 2026 - 15:36 PDT

        Update

        We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
        Posted Sep 03, 2026 - 15:21 PDT

        Update

        We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
        Posted Sep 03, 2026 - 15:06 PDT

        Update

        We are investigating an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 03, 2026 - 14:49 PDT

        Investigating

        Our monitoring systems have detected a potential issue with intermittent delays and failures in message delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Sep 03, 2026 - 14:36 PDT
        This incident affected: ZIPWHIP MESSAGING (SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America).