Synchronous and Asynchronous Marketplace Add-On Data May Have Been Missing

Incident Report for Twilio

Resolved

Synchronous and asynchronous Marketplace Add-On data may have been missing between 11:53 AM and 12:14 PM Pacific Time on 10/20/2022. During this period, customers may have experienced missing Marketplace Add-On result data in their callback responses from Twilio. The issue has now been resolved.

Posted Oct 20, 2022 - 14:51 PDT

Investigating

Our monitoring systems have detected a potential issue with Marketplace Add-ons. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 20, 2022 - 12:40 PDT

This incident affected: DEVELOPER TOOLS (Console, REST API) and TWILIO PLATFORM (Other).