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        SMS Delivery and Delivery Report Delays to Beeline Network in Kazakhstan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Beeline network in Kazakhstan. This incident has been resolved.
        Posted May 15, 2025 - 22:18 PDT

        Monitoring

        We are observing successful SMS delivery to Beeline network in Kazakhstan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 15, 2025 - 21:19 PDT

        Update

        We are still experiencing delays in receiving message delivery reports to Beeline network in Kazakhstan. We are also still observing delays in SMS delivery to the Beeline network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted May 15, 2025 - 17:28 PDT

        Update

        We are still experiencing delays in receiving message delivery reports to Beeline network in Kazakhstan. After further investigation our engineers have identified that SMS delivery is also impacted by this incident, and we are observing delays in SMS delivery to the Beeline network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 15, 2025 - 15:33 PDT

        Update

        We are still experiencing delays in receiving message delivery reports to Beeline network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 15, 2025 - 15:23 PDT

        Update

        We are experiencing delays in receiving message delivery reports to Beeline network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 15, 2025 - 14:25 PDT

        Update

        We are continuing to investigate this issue.
        Posted May 15, 2025 - 14:18 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery report delays in Kazakstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 15, 2025 - 14:16 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).