SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. This incident has been resolved.

Posted Mar 06, 2026 - 07:45 PST

Update

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 06, 2026 - 05:50 PST

Monitoring

Posted Mar 06, 2026 - 04:01 PST

Update

We continue to experience SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 06, 2026 - 00:14 PST

Update

We continue to experience SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 05, 2026 - 22:28 PST

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2026 - 21:28 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).