We are no longer experiencing errors with the Voice Queue services. This incident has been resolved.
Posted Feb 22, 2022 - 20:52 PST
Monitoring
We are observing recovery with regards to the Voice Queue services. We will be monitoring all services to ensure a full recovery and provide another update in 30 mins or as soon as more information becomes available.
Posted Feb 22, 2022 - 20:22 PST
Update
We are experiencing an increased errors for customers who are using the Voice Queue services. Our engineering team is actively working on the issue. We will update in 1 hour or as soon as we have more information.
Posted Feb 22, 2022 - 19:41 PST
Investigating
Our monitoring systems have detected a potential issue with call queues. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Feb 22, 2022 - 19:22 PST
This incident affected: PROGRAMMABLE VOICE (Queue).
