MMS Delivery Delays Towards Verizon Network in the US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to Verizon network in the US. This incident has been resolved.

Posted Mar 28, 2023 - 10:35 PDT

Update

We are continuing to observe recovery in MMS delivery delays when sending messages to Verizon network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 28, 2023 - 10:13 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Verizon network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 28, 2023 - 08:13 PDT

Update

We are experiencing MMS delivery delays over a subset of short codes when sending messages to Verizon network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 28, 2023 - 07:49 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS delivery delays in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 28, 2023 - 07:42 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).