CoPilot Delivery Issues

Incident Report for Twilio

Resolved

The incident has now been resolved.

Posted Jul 31, 2019 - 05:15 PDT

Monitoring

Our engineers have applied a fix to the system. We will continue to monitor until the issue is resolved.

Posted Jul 31, 2019 - 05:08 PDT

Investigating

We have identified an issue delivering messages through CoPilot impacting messages with Sticky Sender enabled. We are able to accept messages but unable to deliver all of them successfully at this time. Our Engineers are working to fix the issue, we’ll update with more information as soon as possible.

Posted Jul 31, 2019 - 04:45 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).