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        SMS Delivery Delay to Africell Network in Democratic Republic of the Congo and Sierra Leone

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Africell Network in Democratic Republic of the Congo and Sierra Leone. This incident has been resolved.
        Posted Apr 06, 2023 - 05:53 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Africell Network in Democratic Republic of the Congo and Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 06, 2023 - 04:17 PDT

        Update

        We are still experiencing SMS delivery delay when sending messages to Africell Network in Democratic Republic of the Congo and Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 06, 2023 - 03:41 PDT

        Update

        We are still experiencing SMS delivery delay when sending messages to Africell Network in Democratic Republic of the Congo and Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 06, 2023 - 01:53 PDT

        Investigating

        We are still experiencing SMS delivery delay when sending messages Africell Network in Democratic Republic of the Congo and Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 06, 2023 - 01:10 PDT

        Update

        We continue to observe recovery in SMS delivery delays when sending messages to Africell Network in Democratic Republic of the Congo and Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 05, 2023 - 23:12 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Africell Network in Democratic Republic of the Congo and Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 05, 2023 - 21:12 PDT

        Update

        We are experiencing SMS delivery delay when sending messages Africell Network in Democratic Republic of the Congo and Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 05, 2023 - 20:12 PDT

        Investigating

        We are experiencing SMS delivery delay when sending messages Africell Network in Democratic Republic of the Congo and Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 05, 2023 - 19:12 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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