Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
New Phone Number Registrations Is Down for One of Our Vendors for Branded Calls
Incident
Report for Twilio
Resolved
The small subset of new phone number registrations for one of our vendors for branded calls that had a service interruption has been resolved and is operating normally at this time.
Monitoring
We are now operating normally for the small subset of new phone number registrations for one of our vendors for branded calls that had a service interuption. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate a service interruption with a small subset of new phone number registrations for one of our vendors for branded calls. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to investigate a service interruption with new phone number registrations for one of our vendors for branded calls. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are still investigating a service interruption with new phone number registrations for one of our vendors for branded calls. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating a service interruption with new phone number registrations for one of our vendors for branded calls. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue TNS phone number registrations. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).