The issue causing call failures to a subset of Twilio Japan phone numbers has now been resolved, and the service is functioning normally at this time.
Posted Aug 19, 2025 - 19:56 PDT
Update
We are continuing to observe intermittent call failures to a subset of Twilio Japan phone numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 19, 2025 - 07:15 PDT
Update
We are continuing to observe intermittent call failures to a subset of Twilio Japan phone numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 18, 2025 - 15:24 PDT
Update
We are continuing to observe call failures from a subset of Japanese phone numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 18, 2025 - 07:32 PDT
Update
We are continuing to observe call failures from a subset of Japanese phone numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 18, 2025 - 03:37 PDT
Update
We are continuing to observed call failures from a subset of Japanese phone numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 18, 2025 - 01:44 PDT
Identified
The issue causing call failures from a subset of Japanese phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
Posted Aug 18, 2025 - 00:51 PDT
This incident affected: CARRIER NETWORK (Voice, APAC).