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        Failure receiving SMS in Malaysia

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Feb 10, 2020 - 21:25 PST

        Monitoring

        We are observing signs of recovery for inbound SMS to Twilio numbers in Malaysia. We will continue to monitor the situation and provide another update in 60 minutes.
        Posted Feb 10, 2020 - 20:35 PST

        Update

        We are observing signs of recovery for inbound SMS to Twilio numbers in Malaysia. We will continue to monitor the situation and provide another update in 60 minutes.
        Posted Feb 10, 2020 - 20:33 PST

        Update

        We are still experiencing inbound delivery failures to Twilio numbers in Malaysia, and are continuing to work with our carrier partners to resolve. We will provide further updates as soon as they become available.
        Posted Feb 10, 2020 - 19:51 PST

        Investigating

        Our engineering team has detected an issue receiving SMS on Twilio numbers in Malaysia. We're working to resolve the issue with our carrier partners and we'll update this with more information as it becomes available.
        Posted Feb 10, 2020 - 17:33 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).