Programmable Wireless SIM Card Management API Calls Delayed

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 23, 2020 - 20:44 PST

Update

We are continuing to investigate into this issue.

Posted Feb 23, 2020 - 16:47 PST

Update

Due to an extended maintenance window from our partner, Programmable Wireless SIM card management API calls are currently delayed. We are communicating with our partner and will provide an update when we have more information. Twilio is queuing API requests on our side and will process them when service is restored.

Posted Feb 23, 2020 - 15:26 PST

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 23, 2020 - 15:08 PST