Scheduled maintenance
Twilio Services
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Issues found outside of Twilio’s Network
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System Metrics
MMS and SMS Delivery Delays to Verizon Network in United States of America
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS and SMS delivery delays when sending messages to the Verizon network in United States of America. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending messages to the Verizon network in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing MMS and SMS delivery delays when sending messages to the Verizon network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays To Verizon Network in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America).