Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Outbound Call Failures to Voice in Frontline users
Incident
Report for Twilio
Resolved
The issue with outbound call failures has been resolved and Frontline voice calling is operating normally at this time.
Update
Our engineers have deployed the fix for outbound voice call failures in Frontline and calls are operating normally at this time. We continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have deployed the fix for outbound voice call failures in Frontline and calls are operating normally at this time. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
Our engineers have deployed the fix for outbound voice call failures in Frontline and calls are operating normally at this time. We continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have identified the cause of the issue related to outbound call failures to Voice in Frontline users and continue to monitor the fix deployed in stage. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the cause of the issue related to outbound call failures to Voice in Frontline users and have verified the fix in stage. We expect to provide another update in 24 hours or as soon as more information becomes available.
Identified
Our engineers have identified the cause for the issue related to outbound call failures to Voice in Frontline users and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe outbound call failures to Voice in Frontline users. We are currently working with our Engineering Team to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are observing outbound call failures to Voice in Frontline users. We are currently working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: FRONTLINE.