Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Multiple Networks in the USA
      Incident Report for Twilio
      Resolved
      SMS delivery delays on US networks is resolved.
      Posted Mar 29, 2021 - 11:02 PDT
      Update
      We are continuing to monitor for any further issues.
      Posted Mar 29, 2021 - 10:18 PDT
      Monitoring
      A fix has been implemented and we are monitoring the results.
      Posted Mar 29, 2021 - 10:16 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to multiple US networks. Verizon appears to be the most affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 Hours or as soon as more information becomes available.
      Posted Mar 29, 2021 - 09:05 PDT
      This incident affected: CARRIER NETWORK (SMS Long Code, North America) and PROGRAMMABLE MESSAGING (SMS).
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