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SMS Delivery delays to PCCW in Hong Kong
Incident Report for Twilio
Resolved
SMS Messages to PCCW subscribers in Hong Kong are now operating normally
Posted 9 days ago. May 15, 2017 - 12:02 PDT
Update
Twilio started to receive delivery receipts from the mobile PCCW in Hong Kong. We continue to monitor this carrier.
Posted 9 days ago. May 15, 2017 - 11:16 PDT
Monitoring
The issue has been resolved by the network operator, at the moment SMS are being delivered without any delays. We still see delays in the delivery receipts, however it’s not affecting the actual message delivery.
Posted 9 days ago. May 15, 2017 - 08:05 PDT
Identified
The issue has been identified, the PCCW network provider is expiriecing issues with delivery capacity, resulting SMS to this network being delayed
Posted 9 days ago. May 15, 2017 - 07:48 PDT
Investigating
We are investigating SMS delivery delays to PCCW mobile phones in Hong Kong
Posted 9 days ago. May 15, 2017 - 06:20 PDT
This incident affected: Programmable SMS (SMS).