Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Automated Alert: Minimal Customer Impact
      Incident Report for Twilio
      Resolved
      We have fully investigated the issue with MMS delivery failures to the US AT&T network from Twilio Toll-Free numbers triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.
      Posted Mar 02, 2021 - 11:17 PST
      Investigating
      Our monitoring systems have detected a potential issue with MMS delivery failures to the US AT&T network from Twilio Toll-Free numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 02, 2021 - 11:08 PST
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
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