Flex SSO and Configuration Services Degraded

Incident Report for Twilio

Resolved

Intermittent failures with the Flex configuration service and Flex SSO service has been resolved and Flex configuration and SSO service is operating normally at this time.

Posted Jan 05, 2022 - 05:52 PST

Monitoring

The Flex configuration service and Flex SSO service are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 05, 2022 - 04:50 PST

Update

We continue to observe intermittent failures with the Flex configuration service and a minor degradation of the Flex SSO service. The team is investigating the issue. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Jan 05, 2022 - 02:50 PST

Investigating

We became aware of the intermittent failures with the Flex configuration service and a minor degradation of the Flex SSO service. The team is investigating the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Jan 05, 2022 - 01:53 PST

This incident affected: FLEX (Flex Application Platform).