Possible 503 Errors for Messaging Traffic in the Australia Region

Incident Report for Twilio

Resolved

Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.

Posted Oct 28, 2026 - 14:32 PDT

Monitoring

Our engineers have deployed a fix, and are monitoring to confirm that affected customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 28, 2026 - 14:03 PDT

Update

Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 28, 2026 - 11:18 PDT

Update

Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 28, 2026 - 09:20 PDT

Identified

Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 28, 2026 - 08:21 PDT

Investigating

Our monitoring systems have detected a potential issue with potential failing in cell messaging-ingress-gateway-0. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted Oct 28, 2026 - 07:18 PDT

This incident affected: PROGRAMMABLE MESSAGING (Programmable Messaging API).