SMS Delivery Failures to Mobifone Network in Vietnam

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to Mobifone Network in Vietnam. This incident has been resolved.

Posted Oct 03, 2022 - 04:40 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Mobifone Network in Vietnam. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 03, 2022 - 02:40 PDT

Update

We are continuing to investigate SMS delivery failures sending to Mobifone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 02, 2022 - 23:08 PDT

Update

We are continuing to investigate SMS delivery failures sending to Mobifone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 02, 2022 - 21:08 PDT

Update

We are experiencing SMS delivery failures sending to Mobifone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 02, 2022 - 20:08 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery to Mobifone Network in Vietnam. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 02, 2022 - 20:04 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).