Inbound Call Failures To A Subset Of Phone Numbers In Brazil

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of phone numbers In Brazil phone numbers has been resolved, and the service is functioning normally at this time.

Posted Feb 07, 2023 - 09:30 PST

Monitoring

We have started seeing recovery for inbound calls to a subset of phone numbers In Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 07, 2023 - 07:35 PST

Update

We are still observing inbound call failures to a subset of phone numbers In Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 07, 2023 - 00:00 PST

Update

We are still observing inbound call failures to a subset of phone numbers In Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 06, 2023 - 21:00 PST

Update

We are still observing inbound call failures to a subset of phone numbers In Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 06, 2023 - 19:00 PST

Investigating

We are observing inbound call failures to a subset of phone numbers In Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 06, 2023 - 17:58 PST

This incident affected: CARRIER NETWORK (Voice, Latin America).