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        Flex Account Creation Does Not Trigger Flex Setup

        Incident Report for Twilio

        Resolved

        Issues pertaining to Flex account creation have been resolved, and Flex account creation is operating normally at this time.
        Posted Sep 03, 2021 - 09:43 PDT

        Monitoring

        Flex account creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 03, 2021 - 09:22 PDT

        Update

        We are still seeing degraded performance on our account portal with regards to the creation of Flex accounts. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 03, 2021 - 07:30 PDT

        Investigating

        We are currently seeing degraded performance on our account portal with regards to the creation of Flex accounts. Our engineering team is looking into the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
        Posted Sep 03, 2021 - 06:30 PDT
        This incident affected: FLEX (Flex Application Platform).