Delay in fetching new calls.

Incident Report for Twilio

Resolved

Between 9:00 AM and 10:04 AM Pacific Time, the REST API may have returned 404 responses or taken longer than usual to respond to GET requests for Call instance resources. This only impacted calls created after 9:00 AM Pacific Time, and only impacted a subset of customer accounts. The incident is now resolved.

Posted Sep 06, 2017 - 11:02 PDT

Monitoring

Between approximately 9:00 A.M. and 10:04 A.M., a subset of customers experienced issues fetching recently initiated calls.

Posted Sep 06, 2017 - 10:31 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, TwiML US1).