SMS Longcodes Delivery Status Delays to US GigSky

Incident Report for Twilio

Resolved

We are no longer experiencing delivery status delays when sending messages from Twilio Longcodes to US GigSky recipients. This incident has been resolved.

Posted Jun 09, 2020 - 19:14 PDT

Monitoring

We are now seeing recovery in the delivery status delays when sending messages from Twilio Longcodes to US GigSky recipients. We will continue to monitor to ensure a full recovery.

Posted Jun 09, 2020 - 18:06 PDT

Investigating

We are experiencing delivery status delays when sending messages from Twilio Longcodes to US GigSky recipients. There is no impact to actual message delivery. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 09, 2020 - 17:09 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).