Failures in sending SMS from short codes to Bell Mobility Canada

Incident Report for Twilio

Resolved

We have confirmed that we are no longer seeing failures in sending SMS from short codes to Bell Mobility Canada.

Posted Mar 20, 2019 - 22:17 PDT

Monitoring

We are observing recovery in sending SMS from short codes to Bell Mobility Canada. We are continuing to monitor and will provide an update soon.

Posted Mar 20, 2019 - 19:56 PDT

Update

We are continuing to observe failures in sending SMS from short codes to Bell Mobility Canada. We are continuing to work with our providers to resolve this issue. We will provide you with an update in 2 hours or sooner.

Posted Mar 20, 2019 - 19:08 PDT

Identified

We are observing failures in sending SMS from short codes to Bell Mobility Canada. We are working with our providers to resolve this.

Posted Mar 20, 2019 - 18:16 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).