Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Port Away Notifications Not Being Sent to User
      Incident Report for Twilio
      Resolved
      Port Away Notifications issue has been resolved and Phone numbers are operating normally at this time.
      Posted Jan 15, 2023 - 05:20 PST
      Update
      We continue experiencing an issue with port away notifications not being sent to customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 14, 2023 - 07:06 PST
      Update
      We are still experiencing an issue with port away notifications not being sent to customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Jan 13, 2023 - 14:46 PST
      Update
      We are still experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 13, 2023 - 06:44 PST
      Update
      We are still experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 13, 2023 - 02:38 PST
      Update
      We are experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 13, 2023 - 00:39 PST
      Update
      We are continuing to investigate this issue.
      Posted Jan 12, 2023 - 23:53 PST
      Update
      We are experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 12, 2023 - 23:48 PST
      Investigating
      Our monitoring systems have detected a potential issue with Port Away Notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 12, 2023 - 23:29 PST
      This incident affected: PHONE NUMBERS.