Port Away Notifications Not Being Sent to User

Incident Report for Twilio

Resolved

Port Away Notifications issue has been resolved and Phone numbers are operating normally at this time.

Posted Jan 15, 2023 - 05:20 PST

Update

We continue experiencing an issue with port away notifications not being sent to customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 14, 2023 - 07:06 PST

Update

We are still experiencing an issue with port away notifications not being sent to customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 13, 2023 - 14:46 PST

Update

We are still experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 13, 2023 - 06:44 PST

Update

We are still experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 13, 2023 - 02:38 PST

Update

We are experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 13, 2023 - 00:39 PST

Update

We are continuing to investigate this issue.

Posted Jan 12, 2023 - 23:53 PST

Update

We are experiencing issue with Port Away Notifications not Being Sent to Users. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 12, 2023 - 23:48 PST

Investigating

Our monitoring systems have detected a potential issue with Port Away Notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 12, 2023 - 23:29 PST

This incident affected: PHONE NUMBERS.