SMS Delivery Delays and Failures from Twilio to MTC Namibia

Incident Report for Twilio

Resolved

We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Posted Oct 28, 2026 - 14:50 PDT

Update

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 28, 2026 - 10:58 PDT

Update

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 28, 2026 - 08:57 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 28, 2026 - 07:56 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 28, 2026 - 07:23 PDT

Update

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 28, 2026 - 05:23 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 28, 2026 - 04:22 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).