MMS Delivery Delays When Sending to all US Carrier Numbers From a Subset of Twilio Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays from a subset of Twilio US long codes to US Carriers. This incident has been resolved.

Posted Oct 13, 2020 - 20:31 PDT

Update

We are currently experiencing MMS delivery delays from a subset of Twilio US long codes to US Carriers.Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Oct 13, 2020 - 18:32 PDT

Investigating

We are currently experiencing MMS delivery delays from a subset of Twilio US long codes to US Carriers.Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Oct 13, 2020 - 17:31 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).