SMS Delivery Delay to GCI Network in US via subset of Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delay to GCI Network in US via subset of Longcodes. This incident has been resolved.

Posted Jul 31, 2024 - 05:31 PDT

Monitoring

We are observing recovery in SMS Delivery Delay to GCI Network in US via subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 31, 2024 - 03:32 PDT

Investigating

We are experiencing SMS Delivery Delay to GCI Network in US via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 31, 2024 - 02:36 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).