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System Metrics
MMS Delivery Delays and Failures from Multiple Networks in United States to a Subset of Twilio Short Codes
Incident
Report for Twilio
Resolved
The incident has been resolved and MMS delivery from network subscribers on affected networks in the United States to a subset of Twilio Short Codes is operating normally.
Update
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).