Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound SMS Delivery Delays to the Subset of Twilio Phone Numbers and Outbound SMS Delivery Delays to Smart Network in Philippines
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.
Monitoring
We have started seeing recovery for the issue causing inbound SMS delivery delay to the subset of Twilio phone numbers and outbound SMS delivery delays when sending messages to Smart Network in the Philippines. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing inbound SMS delivery delay to the subset of Twilio phone numbers and outbound SMS delivery delays when sending messages to Smart Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing inbound SMS delivery delay to the subset of Twilio phone numbers and outbound SMS delivery delays when sending messages to Smart Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We continue experiencing inbound SMS delivery delay to the subset of Twilio phone numbers and outbound SMS delivery delays when sending messages to Smart Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).