The issue affecting calls disconnecting abruptly to Australia phone numbers has been resolved, and the service is functioning normally at this time.
Posted Jun 19, 2020 - 12:12 PDT
Monitoring
We are seeing recovery for calls to Australia phone numbers. We will continue to monitor to ensure a full recovery.
Posted Jun 19, 2020 - 08:58 PDT
Update
We are continuing to work with our carrier partner to resolve the issue where a subset of calls are disconnecting abruptly from Australia Telstra network. We will provide an update as soon as more information becomes available.
Posted Jun 19, 2020 - 04:36 PDT
Investigating
We are observing a subset of inbound calls disconnecting abruptly from Australia Telstra network. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
Posted Jun 19, 2020 - 00:11 PDT
Update
We are seeing recovery for calls to Australia phone numbers. We will continue to monitor to ensure a full recovery.
Posted Jun 18, 2020 - 21:47 PDT
Monitoring
We have made some adjustments and started seeing recovery for calls to Australia phone numbers. We will continue to monitor to ensure a full recovery.
Posted Jun 18, 2020 - 20:39 PDT
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
Posted Jun 18, 2020 - 19:19 PDT
Update
We are observing calls disconnecting abruptly to Australia phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
Posted Jun 18, 2020 - 18:17 PDT
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jun 18, 2020 - 18:11 PDT
This incident affected: CARRIER NETWORK (Voice, APAC).