Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Voice Calls Disconnecting to Australia Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting calls disconnecting abruptly to Australia phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We are seeing recovery for calls to Australia phone numbers. We will continue to monitor to ensure a full recovery.
Update
We are continuing to work with our carrier partner to resolve the issue where a subset of calls are disconnecting abruptly from Australia Telstra network. We will provide an update as soon as more information becomes available.
Investigating
We are observing a subset of inbound calls disconnecting abruptly from Australia Telstra network. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
Update
We are seeing recovery for calls to Australia phone numbers. We will continue to monitor to ensure a full recovery.
Monitoring
We have made some adjustments and started seeing recovery for calls to Australia phone numbers. We will continue to monitor to ensure a full recovery.
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
Update
We are observing calls disconnecting abruptly to Australia phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, APAC).