Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
DialogFlow EX/CS are experiencing issues with <Gather> speech and <VirtualAgent>
Incident
Report for Twilio
Resolved
Service degradations with Virtual Agent in US East and Speech that affected all regions has been resolved and is operating normally at this time.
Update
Twilio Engineering has isolated the problem which caused a service degradation with Virtual Agent in US East and Speech that affected all regions. We are seeing recovery for customers. We will be monitoring all services to ensure a full recovery and will provide another update in 24 hours or as soon as the information becomes available.
Update
Twilio Engineering has isolated the problem which caused a service degradation with Virtual Agent in US East and Speech that affected all regions. We are seeing recovery for customers. We will be monitoring all services to ensure a full recovery and will provide another update in 24 hours or as soon as the information becomes available.
Monitoring
Twilio Engineering has isolated the problem which caused a service degradation with Virtual Agent in US East and Speech that affected all regions. We are seeing recovery for customers. We will be monitoring all services to ensure a full recovery and will provide another update in 30 minutes or as soon as the information becomes available.
Investigating
We are investigating a service degradation with DialogFlow EX/CS affecting in US1 Region and speech impacted in all regions. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PROGRAMMABLE VOICE (Dialogflow).