Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Issue with a Subset of New Customers Registering for WhatsApp
      Incident Report for Twilio
      Resolved
      The issue with a subset of new customers registering has been resolved and Twilio API for WhatsApp is operating normally at this time.
      Posted Apr 23, 2021 - 15:38 PDT
      Update
      New customer registration for Twilio API for WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Apr 23, 2021 - 15:12 PDT
      Monitoring
      New customer registration for Twilio API for WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Apr 23, 2021 - 14:33 PDT
      Investigating
      Our monitoring systems have detected a potential issue with new customers registering for WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 23, 2021 - 14:12 PDT
      This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).