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Issue with a Subset of New Customers Registering for WhatsApp
Incident Report for Twilio
Resolved
The issue with a subset of new customers registering has been resolved and Twilio API for WhatsApp is operating normally at this time.
Posted Apr 23, 2021 - 15:38 PDT
Update
New customer registration for Twilio API for WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Apr 23, 2021 - 15:12 PDT
Monitoring
New customer registration for Twilio API for WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Apr 23, 2021 - 14:33 PDT
Investigating
Our monitoring systems have detected a potential issue with new customers registering for WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Apr 23, 2021 - 14:12 PDT
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).