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        Canada Account Security Service Partner Maintenance

        Scheduled Maintenance Report for Twilio

        Completed

        The scheduled maintenance has been completed.
        Posted Nov 05, 2023 - 03:00 PST

        In progress

        Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Posted Oct 25, 2023 - 21:00 PDT

        Scheduled

        Our service partner is conducting a series of maintenances from 25 October 2023 at 21:00 PDT until 05 November 2023 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Telus and Koodo networks in Canada



        Note, the maintenance will be carried out on each of the following dates and times:



        25 October 2023 at 21:00 PDT until 26 October 2023 at 03:00 PDT

        28 October 2023 at 21:00 PDT until 29 October 2023 at 03:00 PDT

        04 November 2023 at 21:00 PDT until 05 November 2023 at 03:00 PDT



        Impacted Products:

        Lookup SIM Swap

        Legacy Identity MatchAndAttributes
        Posted Oct 24, 2023 - 18:05 PDT
        This scheduled maintenance affected: CARRIER NETWORK (Lookup SIM Swap, Legacy Identity MatchAndAttributes).