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        SMS Delivery Degradation towards Smart Philippines

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery degradation towards Smart network in Philippines. This incident has been resolved.
        Posted Jan 07, 2020 - 17:00 PST

        Monitoring

        We are observing successful delivery to Smart network in Philippines for the last 15 minutes. We will continue to monitor to ensure a full recovery.
        Posted Jan 07, 2020 - 16:38 PST

        Update

        We continue to observe message delivery degradation towards Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jan 07, 2020 - 15:00 PST

        Investigating

        We are experiencing SMS delivery degradation to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jan 07, 2020 - 12:40 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).