We are no longer experiencing SMS delivery degradation towards Smart network in Philippines. This incident has been resolved.
Posted Jan 07, 2020 - 17:00 PST
Monitoring
We are observing successful delivery to Smart network in Philippines for the last 15 minutes. We will continue to monitor to ensure a full recovery.
Posted Jan 07, 2020 - 16:38 PST
Update
We continue to observe message delivery degradation towards Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Jan 07, 2020 - 15:00 PST
Investigating
We are experiencing SMS delivery degradation to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Jan 07, 2020 - 12:40 PST
This incident affected: CARRIER NETWORK (SMS, APAC).