We are no longer observing delays when sending out the recording transcription callbacks. This incident has been resolved.
Posted Nov 04, 2021 - 21:28 PDT
Monitoring
We were experiencing delays when sending out the Recording Transcription Callbacks from 7:29 PM to 8:38 PM PDT. Currently we are observing recovery when sending out the recording transcription callbacks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Nov 04, 2021 - 20:58 PDT
Investigating
Our monitoring systems have detected a potential issue with recording transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 04, 2021 - 20:17 PDT
This incident affected: PROGRAMMABLE VOICE US1 (Recording Transcriptions US1).
